Bootcamp Resource Administrator

Ref No. TLKFB00069
Salary £21,000/annum
Location Bedfordshire, England
Job type Permanent
Job Status Not Specified

Introduction

Would you like to work for a global business delivering IT Training? Would you like to progress in your career with a market leader?

Firebrand

Important

Must have the relevant experience

The Job

Our company Firebrand is a training company with a unique approach. Since 2001, we have enabled over 70,000 students to develop valuable digital skills through our accelerated training programmes, and for the last eight years have been recognised amongst the Top 20 IT Training Companies in the World.

Our courses enable professional development and certification on behalf of some of the biggest names in the industry - Microsoft, Cisco and (ISC)2 among them - and are designed to keep pace with the continually changing landscape of the digital marketplace. From the delivery of our first training course to the successful business we are today, we have continued to grow and develop the products and programmes we offer.

The key to our success is the people we hire. We place great value on attracting and retaining great talent (there are several members of staff who have been with Firebrand for more than five years and some as long as 15) and great importance on differentiating ourselves from the competition.

While our approach to what we do is always professional, the strong belief in our Company Code, creates a working environment which is friendly and informal and most of all encouraging.

Job role

We are looking for a Resource Administrator to support the evidence capture of our National Bootcamp programme The National Skills Bootcamp team is a fast-paced environment whose aim is to deliver first class customer service while delivering exceptional advice and guidance for our learner and clients. Full training will be given for this role. The role is full time Monday- Friday and based in the Wyboston office in Bedfordshire.

Main responsibilities

* Work closely with our Success Coaches to ensure that learner Profile Forms are delivered on time

* Ensure all profile forms are complete with all the necessary information and are laid out in a professional manner

* Ensure that all learner profile forms are updated and available on SharePoint

* Responsible for ensuring that evidence is gathered on learner interviews booked and work placements made and saved in the learner's evidence pack

* Ensure all data from various sources matches and is up to date

* Learner Data cleansing on our database

* Advertise Apprenticeship roles on the National Apprenticeship Service website

* General ad-hoc administration duties when they come up

What we're looking for

* Experience working with the Microsoft suite, particularly Outlook, Word, Excel and ideally experience with CRM software

* Initiative and a willingness to get involved in a wide variety of tasks

* Excellent attention to detail

* Excellent verbal and written English communications skills

* Hard working and positive attitude

* Good interpersonal and client relationship skills

* Time management, organisation and planning skills

* Adaptable to constant change

* Previous experience in an office based, customer support or administration role is essential

What's in it for you?

The contribution you make to the success of Firebrand's business will be recognised. You will benefit from BUPA Medical/Dental Care, our workplace Pension Scheme and Life Assurance, our Ride2Work scheme, Season Ticket Loan, up to 25 days' paid holiday (plus an extra day to support your chosen charity), time off over Christmas, an annual bonus (depending on business performance), a sabbatical rewarded for long service and free access to our accelerated training.

 

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