Cyber Security Learning Mentor

Ref No. TLKFB00048
Location London, England
Job type Permanent
Job Status Closed
You can not apply for this job as its status is Closed.
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Looking for a role as a Cyber Security Trainer?



Must have the relevant experience

The Job

About us

Firebrand is a training company with a unique approach. Since 2001, we have enabled over 70,000 students to develop valuable digital skills through our accelerated training programmes, and for the last eight years have been recognised amongst the top 20 IT Training Companies in the world.

Our courses enable professional development and certification on behalf of some of the biggest names in the industry - Microsoft, Cisco and (ISC)2 among them - and are designed to keep pace with the continually changing landscape of the digital marketplace. From the delivery of our first training course to the successful business we are today, we have continued to grow and develop the products and programmes we offer.

The key to our success is the people we hire. We place great value on attracting and retaining great talent (there are several members of staff who have been with Firebrand for more than five years and some as long as 15) and great importance on differentiating ourselves from the competition. While our approach to what we do is always professional, the strong belief in our Company Code, creates a working environment which is friendly and informal and most of all encouraging.

We're now looking for someone like you...

The role of the Cyber Security Learning Mentor will be to critically monitor progression within the learning journey and assure the effectiveness of the learning experience through to End Point Assessment. There will be a significant amount of learner and employer support as the Single Point of Contact (SPOC) for matters relating to the programme/qualification allocated.

Purpose of the role

  • Create, strengthen and own relationships with Employers and Apprentices
  • Manage the progression of a caseload of Apprentices (dependent on nature of portfolio)
  • Take overall responsibility for each Apprentice's journey
  • Ensure Apprentices are efficiently signposted to the Firebrand resources they need for success
  • Organise infill training to support the courses attended by each Apprentice
  • Ensure that each Apprentice has a record that is accurate and funding compliant
  • Meet KPIs, including; success and timely success measures

Key responsibilities

  • Create new and strengthen current relationships with Employers and Apprentices to help them move forward and build trust in our training organisation
  • Manage accounts for Employers and Apprentices of all shapes and sizes from large businesses to small start-up companies
  • Provide advice in every area to help the Employer and Apprentice prosper, whether it be additional Technical Knowledge support or wellbeing
  • Manage the progression of a caseload of circa 40 Apprentices (dependent on nature of portfolio)
  • Overall responsibility for the timely progression of a full caseload
  • Ensuring a high-quality Apprentice experience that is compliant with ESFA funding guidelines and OFSTED
  • Meet KPIs, including; success and timely success measures

Skills and Knowledge we're looking for

  • Process compliance
  • Familiarisation with the Awarding Organisation (AO) standards
  • Familiarisation with the Ofsted EIF 2019
  • Ability to understand, interpret and comply with company policies, process and employment law
  • Experience in Cyber as an occupation and/or proven track record of timely achievements with a Cyber Security learner caseload.

What's in it for you?

A competitive salary. The contribution you make to the success of Firebrand's business will be recognised. You will benefit from BUPA Medical/Dental Care, our workplace Pension Scheme and Life Assurance, our Ride2Work scheme, Season Ticket Loan, up to 25 days' paid holiday (plus an extra day to support your chosen charity), time off over Christmas, an annual bonus (depending on business performance), a sabbatical rewarded for long service and access to our accelerated training.

You can not apply for this job as its status is Closed.
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George Simms
manages this role


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