Business Manager

About the job

Company Overview
Our client is a global impact organisation, with 3,000 employees in over 90 countries . They're a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this 'Positive Impact'. For the past 50 years, they have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.
They also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status.They are an equal opportunity employer, committed to diversity and inclusion.
We actively encourage applicants looking for diverse working patterns to apply.
An offer for the role is subject to DBS clearance.

Project Overview And Role
The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 9 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. will work with employers, local government, and other partners to deliver tailored support for individuals.
The role is based in our Southampton office and could also include managing the Isle of Wight team.
The Business Manager will report to the Senior Business Manager (Southampton) and will hold overall responsibility for day-to-day management, performance, and compliance for their team.
The Salary Range for this position is: £35,000 to £40,000

Primary Duties And Responsibilities

• Performance management and coaching of all staff under their management.
• Quality monitoring of tasks and processes.
• Forecasting targets and performance indicators monthly and ensuring contract compliance.
• Training and coaching staff, ensuring that they are sufficiently equipped to achieve their targets. This will require creating performance improvement plans where necessary.
• Leading on relationship building with Jobcentre Plus staff and other key local stakeholders
• Relationship building with local employers.

Required Qualifications

• Experience in a management position on employment, welfare to work programmes or a comparable sector in the UK;
• Experience in implementing new initiatives and influencing stakeholders in organisations;
• High level of professional credibility and a sense of pride and integrity in driving tasks through to completion;
• Assertiveness and excellent relationship management skills;
• A level of independence and professionalism to take the lead as needed;
• Confidence and strong facilitation and presentation skills;

Key Competencies

• Creative intelligence;
• Ability to motivate, challenge and inspire;
• Proactive and solution focused;
• Excellent communication skills;
• Performance and target focused;
• Excellent organisation and prioritisation skills;
• The determination and drive to want to make a positive difference.

Guiding Principles
Across our offices, our Guiding Principles define who we are and what we stand for. We are looking for candidates that resonate with them:

• We are all accountable, we take responsibility for our actions, and celebrate the positive impact we create.
• Our business grows when our people grow: We seek out opportunities to develop ourselves & each other
• Our strength lies in our differences: We harness our unique strengths by listening to and respecting each other.
• Making mistakes is part of learning: We admit our mistakes early, help to make things right, and learn from the experience together.
• We don't exist without results: We're driven by the outcomes we achieve and stay focused on what matters.